The video from my little 5-minute talk, “My Bloody Epiphany,” at last week’s Ignite: Portland. Their 7th, my first. Thanks to AJ (@linuxaid) for the video.
WSJ: But is there something compelling about the collaborative process compared to the solitary job of writing?
CM: Yes, it would compel you to avoid it at all costs.
An especially pithy snippet from my favorite Chief Cultural Officer, Grant McCracken. Plucked from a piece on his suspicions of why the locavore movement—despite its noble intentions—may, like so many other noble trends of the past, nonetheless be doomed.
I can’t wait until I finally get to meet Grant in person. (Grant McCracken: Death of concept: beginning of the end of the local movement?)
The personification of impenetrable cool. Ladies and gents, Miss Joan Didion. (via “charlie parker”)
The days of slapping something shiny on the surface and calling it Tasty Pancakes! are long gone.
As this sad but oh-too-true tale of branding and UX misadventures at AA.com shows, Big Business still doesn’t get it. The prime directive of pretty much every service business should be to provide an extraordinary customer experience. And yet not only do they not—they’re structured to make that nearly impossible.
From an excellent email exchange and commentary between an AA.com UX employee and the author, a UX designer named Dustin Curtis. (on Curtis’ site, via gruber)
Sweet mother of pearl.
What an extraordinary beauty Bergman was. And I’m pretty sure it’s at least partly because she was so kind and true, through and through. Knew what mattered. Did what mattered, and screw what the world thought about it.
Maybe the best testimonial is that she seems to have raised some pretty terrific children. Not too many women as beautiful as Isabella Rossellini who don’t seem to take themselves too seriously.
I’m pretty happy with the mom I got, but if I had to pick another, Ingrid would be tough to beat. I mean, for the cheekbone genes alone.
Sometimes* @gruber is right.
*Yankees? Cowboys?
But always, always, @seoulbrother is right ON.
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